Coupang Eats Service
Business Automation Associate
2026.01 ~ Present
Internal process automation, end-to-end service building, operations and optimization
- 4h → 1minDaily weather-call work (7 people)
- 7h / weekSaved on appeal emails
- 13 min earlierAnomaly detection (backtest)
- 100 → 1N+1 queries per region
Key Projects & Results · 10
- Overdue BTS Ticket Alert Automation
- Abuser Appeal Email Automation
- CSAM Spend Aggregation & Reply Drafts
- Weather Decision System & BW Caster
- BW Toggle LLM Decision Validation
- CP-TO Watchdog Leading Indicator
- CX Real-time Uploader & Ops Dashboard
- OnePiece Mission Validation & SOP Rule Engine
- OnePiece Knowledge Base & Answer Viewer
- Disaster Map Service
